Terms and Conditions

1. Introduction

These Terms and Conditions ("Agreement") apply to all services provided by Michael Tanner Design ("we," "us," or "our"). By engaging our services, you ("Client" or "you") agree to these terms.

2. Services

  • We provide graphic design services as described in the project proposal or contract.

  • Any additional services not specified in the initial proposal will be subject to additional charges.

3. Quotes and Payment

  • Quotes provided are valid for 90 days and may be subject to change based on project requirements.

  • Payment terms are as follows: 50% upfront, 50% upon completion, unless otherwise specified.

  • Late payments may incur a 5% late fee after 30 days of the due date.

4. Intellectual Property

  • All intellectual property rights in the designs created remain with us until full payment is received.

  • Upon full payment, the Client is granted a non-exclusive license to use the designs for the purposes specified in the project.

5. Revisions

  • The quote provided specifies the number of revisions. Additional revisions may be subject to extra charges.

  • Revisions must be requested within 14 days of receiving the draft designs.

6. Cancellation and Refunds

  • Either party may cancel the project with 14 days' written notice.

  • If the project is cancelled after work has commenced, the Client will be liable for payment of the work completed up to the cancellation date.

  • Refunds are not provided for completed work or work in progress.

7. Liability

  • We will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the designs.

  • Our liability for any claim related to the services is limited to the amount paid by the Client for those services.

8. Confidentiality

  • Both parties agree to keep confidential information shared during the project confidential and not disclose it to any third parties without prior written consent.

9. Governing Law

  • This Agreement is governed by the laws of New Zealand.

  • Any disputes arising from this Agreement will be subject to the jurisdiction of New Zealand courts.

10. Amendments

  • We may amend these terms and conditions from time to time. The updated terms will be posted on our website and will apply to any new projects or services.

11. Contact Information

  • For any questions or concerns regarding these terms and conditions, please contact us at hello@michaeltannerdesign.com.

Date of Last Update: August 2024

Signature: Michael Tanner